When you allow Active Home Care to refer one of our caregivers to provide compassionate care for your elderly loved one, we hope this person becomes a trusted and valued part of your life. After all, our team of dedicated experts takes the time to assist you through the choosing process to find a caregiver who matches your exact needs. In many cases, clients meet with their caregiver ahead to determine for themselves if it’s a good fit.
Unfortunately, some circumstances may mean your caregiver is unable to provide their services for a day or a short period of time — the most common of these is illness. To keep our customers safe, we do not allow caregivers with a contagious condition, like the flu, to attend to their elderly clients.
So, what happens if your caregiver is sick or unavailable?
Backup Care When Your Caregiver is Sick
Active Home Care is a licensed Nurse Registry in the state of Florida. Although we are extremely selective about who can join us, we do have a vast team of qualified caregivers. Our goal is to keep you paired with the caregiver or caregivers you know and are used to, but this may not always be possible when unforeseen circumstances arise. However, you can rest easy knowing that whoever comes to your home to assist your senior loved one will be well-versed in the quality of care you are accustomed to.
If for some reason your caregiver is unable to come to your home, we will let you know ahead of time. We also ensure the new caregiver we refer understands the individual circumstances of the person they will be caring for. This includes any health conditions they may have and the services they usually receive. If needed, your replacement caregiver can also provide live-in or overnight care.
Contact Us for More Information
We are always available to answer any questions or concerns you may have. Whether you are considering our team of caregivers to provide home care to your loved one or you’re already one of our clients, feel free to call us at 786-360-3449. Or, contact us online to find out more about our free home visits to those living in Miami-Dade and Monroe Counties.